We are very pleased to announce that the Midas team has succesfully transitioned over to ISO9001:2015 with a clean bill of health. Quality has always been and will remain a key focus at Midas and one where continuous improvement is paramount to the manufacture of our MRIM tooling and production of polyurethane RIM mouldings.
Why have a Quality System?
Effective Quality Management Systems are rigorous processes, which are able to continually increase the economic and quality value of products and services such as our polyurethane RIM mouldings. They should work to enhance the experience of your customers, which, for SME’s like Midas is essential when it comes to ensuring customer retention.
A quality management system (QMS) is a formal process used to review the operations, products and services of a business – with the objective being to identify areas that may require quality improvement. A good quality management system will aim to work in the following areas:-
Increase Business Opportunities
Help you increase market share by meeting new customer requirements.
Improve Company and Product Quality
A quality management system standard is about quality for the entire organisation — every process, and every product.
Increase Customer Satisfaction with your Products
Meeting customers’ expectations –their stated requirements and more of their implied requirements, too.
Describe, Understand, and Communicate Your Company Processes
The ISO 9001 QMS standard requires that you identify and describe your processes using business metrics, the purpose of which is to better manage and control your business processes. Quality objectives form the centre of your system. Metrics are used to understand and communicate your system’s performance relative to your quality objectives.
Develop a Professional Culture, Improve Training, Resulting in Increased Staff Morale
Implementing an ISO 9001 Quality Management System can empower employees. Your QMS will provide them with clear expectations (quality objectives and job descriptions), the tools to do their job (procedures and work instructions), and prompt, actionable feedback on their performance (process metrics).
Improve the Consistency of Your Operations
Reducing the variation in your processes is the definition of consistency. Control comes from having a clear target to shoot for (objective), collecting data on the process (metrics), and understanding how to adjust the process (procedures and work instructions) to maintain the target output. If your ISO 9001 QMS is working, you should be increasing operational…and product…consistency.
Focus Management and Employees
The ISO 9001 QMS ensures the company stays focused through auditing. Internal audits, registration (and surveillance) audits, and self-process audits. ISO 9001 certification requires that the company periodically audit its quality processes. Regular process audits and as-needed audits, when done correctly, provide the objective feedback needed to correct any deviations from the quality path and keep the company focused on its goals.
Improve Efficiency, Reduce Waste, and Save Money
Continuous improvement drives you to become more consistent, and you achieve your target objectives with greater regularity. Reduce variation, improve consistency, and you’ll have less waste…and more profit.
Achieve International Quality Recognition
ISO 9001 is a worldwide standard administered by the International Organization for Standardization (ISO), based in Switzerland used by over one million organisations.
If you would like to see first-hand how Midas manages quality through its factory, why not request a visit? Call now